My initial visit to this dental office was a very good experience. The staff (Narmina, Kiara & the office manager-I forgot to jot down his name) demonstrated professionalism, courtesy, and efficiency from the moment I arrived. The dentist, Dr McLean, conducted a thorough examination, provided clear explanations, and addressed all my concerns with care and expertise. The facility was spotless and well-maintained, creating a comfortable atmosphere. I’m satisfied with the quality of service and look forward to continuing my dental care here.
5.0
I cracked my tooth on Juneteenth and needed a fix quick. It was also the middle of the day, so I was not hopeful I would find somewhere open and willing to help. Not only that, I was 7 months pregnant at the time.
Not only did they fit me in, they stayed late on a holiday to help fix my tooth, which they were able to fully do that day. I felt bad for keeping them late, but one of them told me they were here to help so not to worry. Never once did they get short or act annoyed to be stuck helping me.
I also observed them working with another patient who was struggling and they were so patient and calm with her. That really sold me that they are a place who cares.
Basically, they just earned a new long term patient! Thank you all!
5.0
I have had severe dental anxiety since my childhood and all I can say is I m so grateful that my search for a new dentist found Dr. Lu . In no time I trusted her skills, her compassion was exceptional. I did the needed dental work without issue . From the check in , to the check out , it was flawless. Thank you !
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